Steve Goldberg's Analyst Perspectives

Workday is a Leader in Usability for Learning Management Systems

Posted by Steve Goldberg on Aug 4, 2020 6:00:00 AM

Here are some insights on Workday drawn from our latest Value Index research, which provides a balanced perspective of Learning Management Systems (LMS) vendors and products that’s rooted in an understanding of business drivers and needs. Our continuous research and analysis of the market for business applications and technologies guide our comprehensive approach to this Value Index on Learning Management Systems 2020. Organizations can use it to evaluate existing suppliers and potential new technology partners; applying it can shorten the cycle time for an RFP. This approach not only reduces cost and time but also minimizes the risk of making a decision that is bad for the business. Ventana_Research_Value_Index_LMS_logo_2020Using the Value Index will enable your organization to achieve the levels of efficiency and effectiveness needed to optimize learning management.

We evaluated Workday and 11 other vendors in seven categories, five product-related (adaptability, capability, manageability, reliability and usability) and two concerning the vendor (TCO/ROI and vendor validation). To arrive at the Value Index rating for a given vendor, we weighted each of the seven categories to reflect its relative importance in an RFP process, with the weightings based on data derived from our benchmark research on LMS.

Workday scores ninth in this Value Index on LMS and earns Value Index Leader (top three) status in the Usability, Manageability and Adaptability categories. The vendor launched this product only about three years ago, making it the youngest offering we evaluated.

The company’s HCM offering includes advanced platform attributes, which contributes to its top ranking in the Manageability category. TheVentana_Research_Value_Index_LMS_2020_Workday_200501 product meets the needs of both business and IT with respect to installation, deployment and administration. The offering also provides sophisticated security provisions built into the application and includes strong support for meeting auditing and compliance requirements.

The vendor’s lowest scores are in the Capability category, which we largely attribute to the youth of the product. Performance here would improve with stronger content searching and curation, and eCommerce capabilities. The product currently provides minimal collaboration opportunities in the course of learning and has limited testing and quiz functionality.

This research-based index is the most comprehensive assessment of the value of learning management systems (LMS) software in the industry. You can learn more about our Value Index as an effective vendor selection and RFI/RFP tool here and participating vendors can learn more about how to use the Value Index here.

Steve Goldberg

Topics: Human Capital Management, Learning Management, Workforce Management

Steve Goldberg

Written by Steve Goldberg

Steve is responsible for the Human Capital Management (HCM) research and advisory services practice. He guides HR and business leaders in leveraging their workforce for competitive advantage. He guides HCM technology vendors on the market of buyers and where their applications and technology can have maximum impact. Steve's uniquely diverse HCM experience spans over 30 years, including HR process and HCM systems practitioner leadership roles, heading up product strategy for one of the most respected HCM application vendors, and operating his own global advisory practice. His expertise areas of coverage include HRMS, Talent Management and Workforce Management, with specialized focus on recruiting, learning, performance, compensation and payroll. Prior to joining Ventana Research, Steve worked as a corporate VP in HR at UBS/Swiss Bank Corporation and Huizenga Holdings, product strategy leader at PeopleSoft and Unicru, and was also VP and Research Director at Bersin & Associates. Over 35,000 HR professionals and business executives have been informed by one of Steve's presentations on HCM, or have read his published work. Steve holds an MBA in Human Resource Management from University of Buffalo School of Management and a BBA in Industrial Psychology from The City University of New York.