Steve Goldberg's Analyst Perspectives

Cornerstone OnDemand Takes Top Spot as LMS Value Index Leader

Posted by Steve Goldberg on Jul 23, 2020 6:00:00 AM

Here are some insights on Cornerstone OnDemand drawn from our latest Value Index research, which provides a balanced perspective of Learning Management Systems (LMS) vendors and products that’s rooted in an understanding of business drivers and needs. Our continuous research and analysis of the market for business applications and technologies guide our comprehensive approach to this Value Index on Learning Management Systems 2020. Organizations can use it to evaluate existing suppliers and potential new technology partners; applying it can shorten the cycle time for an RFP. This approach not only reduces cost and time but also minimizes the risk of making a decision that is bad for the business. Using the Value Index will enable your organization to achieve the levels of efficiency and effectiveness needed to optimize learning management. Ventana_Research_Value_Index_LMS_logo_2020

We evaluated Cornerstone and 11 other vendors in seven categories, five product-related (adaptability, capability, manageability, reliability and usability) and two concerning the vendor (TCO/ROI and vendor validation). To arrive at the Value Index rating for a given vendor, we weighted each of the seven categories to reflect its relative importance in an RFP process, with the weightings based on data derived from our benchmark research on LMS. 

Cornerstone OnDemand leads this LMS Value Index. The vendor is also a Value Index Leader (top three) in six of seven evaluation categories, among them Capability, Reliability and Adaptability. It is important to note that Cornerstone OnDemand acquired Saba Software in April 2020. Due to our Value Index publication process and schedule, these vendors were evaluated separately.

Cornerstone’s highest scores are in the Capability category due to an impressive set of features. The product includes an expertly curated Content Anytime subscription service, a Conversations product to track check-ins and target personalized development, a Career Mobility Insight Dashboard Ventana_Research_Value_Index_LMS_2020_Cornerstone_200501that helps managers gain a better understanding of both traditional and non-traditional career path movements, and a platform based on adaptive learning that adjusts and modifies content based on learning history, job, role and other factors. The product uses AI and machine learning to suggest learning paths and includes a robust certifications management tool.

Cornerstone OnDemand also scores well in the Validation category due to market momentum, ongoing investments and a robust product roadmap in addition to the quality and quantity of customer references. The vendor’s lowest scores are in the TCO/ROI category and would improve with more impressive ROI and business case tools, and better support for customers and prospects’ product evaluation processes.

This research-based index is the most comprehensive assessment of the value of learning management systems (LMS) software in the industry. You can learn more about our Value Index as an effective vendor selection and RFI/RFP tool here and participating vendors can learn more about how to use the Value Index here.


Topics: Human Capital Management, Learning Management, Workforce Management

Steve Goldberg

Written by Steve Goldberg

Steve is responsible for the Human Capital Management (HCM) research and advisory services practice. He guides HR and business leaders in leveraging their workforce for competitive advantage. He guides HCM technology vendors on the market of buyers and where their applications and technology can have maximum impact. Steve's uniquely diverse HCM experience spans over 30 years, including HR process and HCM systems practitioner leadership roles, heading up product strategy for one of the most respected HCM application vendors, and operating his own global advisory practice. His expertise areas of coverage include HRMS, Talent Management and Workforce Management, with specialized focus on recruiting, learning, performance, compensation and payroll. Prior to joining Ventana Research, Steve worked as a corporate VP in HR at UBS/Swiss Bank Corporation and Huizenga Holdings, product strategy leader at PeopleSoft and Unicru, and was also VP and Research Director at Bersin & Associates. Over 35,000 HR professionals and business executives have been informed by one of Steve's presentations on HCM, or have read his published work. Steve holds an MBA in Human Resource Management from University of Buffalo School of Management and a BBA in Industrial Psychology from The City University of New York.